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Why soy wax?Made of soybean, soy wax doesn’t release petrochemicals and soot, contributing to better air quality at home Burns longer than paraffin wax (most common candles in the market) Natural and renewable resource Safe for kids and pets at home!
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Are soy candles safe for kids and pets?Soy candles produce very little soot and toxins. Our candles are also free from harmful chemicals and synthetic additives. While the wax itself is safe, you should still keep burning candles out of reach of children and pets to prevent accidents, and always ensure good ventilation.
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Can I return the item?We offer refund/ exchange of the product only within 14 days of receiving the product. If you’re not satisfied with our product, please email us at inthemoodfor.co@gmail.com and we will do our best to help you :)
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When will I receive the product?Upon receiving an email that your product has been dispatched, please expect to wait for 2-4 working days to receive your goodies!
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Where do you deliver to?We deliver our candles in secured packaging to the US, Italy, Spain, Germany, Ireland, France. If your country is not in the list, please email me at inthemoodfor.co@gmail.com, and I’ll personally sort it out for you.
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Do you accept bulk or customised order for corporate or events?Yes, please contact us at inthemoodfor.co@gmail.com. We will reply to you within 24 hours and chat about how we can work together. :)
FAQ
Take care of your candles.
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First burn is important! Burn the candle for a minimum of 3 hours for the wax to melt all the way to the edges of the container. Note: Soy candle has a memory thus a fully melted pool will ensure even burn for the next time.
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Avoid short burn. For best burning results, we highly recommend that a candle is burned for 2-3 hours in one sitting.
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Trim the wick to <0.5cm before you burn the candle.
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Keep the candles away from direct sunlight and store at room/cool temperature to prolong the shelf-life.
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It is normal to see a lumpy top after burning and cooling, that is a sign of 100% soy wax. Don’t worry, it’s not a defect and does not affect performance!
Each product is designed with thoughts and love. We love our customers and the planet. That is why we want to use nature-inspired candles to make you appreciate the beautiful places our mother earth has provided us, using sustainable materials.